Support & Refund Policy

At My Idea Domains, we want you to feel confident in your purchase.

Support

  • We provide email support for all purchases.
  • Assistance includes domain transfer, website setup, and general guidance.
  • Customizations beyond the base package may be offered separately.

Refunds

  • Domains are unique digital assets. Once transferred, they cannot be “returned.”
  • Refunds are only possible if:
    • The domain transfer has not yet been initiated.
    • There was an error on our side in processing your order.

How to Request Support or a Refund
Please contact us within 7 days of purchase via our Contact Page. We’ll review your request and respond promptly.